Non-Emergency Medical Transportation

Our Non-Emergency Transportation services provide a valuable resource to those with mobility challenges. At Xpress, our services will get you, your loved one or your client to needed doctor's appointments, therapies, rehabilitation appointments, dialysis and chemotherapy.

With Xpress you will experience a safe and professional service with trained and reliable drivers. We ensure that all of our drivers are screened with the proper licenses and certifications. Our ultimate goal is to get every passenger to his/her destination safely and on time. Click to learn more about our driver hiring process.

We are dedicated to customer satisfaction and provide nothing less than a high quality service. We believe that our customers should be treated with respect and we always offer arm-thru-arm service.

Xpress provides both wheelchair accessible and sedan service. Click to learn about more our vehicles.

To learn more about our services or to receive a quote, call us at 877.476.4811 and speak to one of our transportation solution coordinators. You can also submit a request for quote online.

Customer Comment

"I would highly recommend Xpress as one of the most reliable transportation services located in the greater Metro Detroit area. I have used their services for approximately 3 1/2 years to assist me with my transportation needs. No matter the weather, rain or shine, Xpress has proven to be dependable, punctual and professional." - M. Duncan

Pricing

We aim to offer a fair price for all of our services. Our rates will differ from that of a taxi or bus service as we offer highly trained and skilled drivers who are paid an hourly rate for their time. We have standard pricing for all services that are charged on a per rider basis. We will negotiate prices for groups and organizations and those with recurring trips.

Please note that if a nurse/caregiver must ride with a client, he/she will not be charged.

Insurance

We bill most insurance directly and we accept:

  • Auto Insurance
  • Workers Compensation Insurance
  • Cash or Check for Private Pay

Pay using your checking account or major credit card.

We promise to provide a safe and reliable transportation service in company vehicles that are clean, in good mechanical order and professionally driven for the comfort and convenience of our passengers.

To ensure that we continually live up to this promise, we follow the Xpress 7-Point Process:

  • Utilize a driver screening program
  • Train our drivers thoroughly
  • Adhere to a regularly scheduled, written vehicle maintenance program
  • Ensure that company vehicles are washed, cleaned and inspected on a regular basis.
  • Equip each company vehicle with 2-way communication.
  • Meet/exceed local, state and industry insurance requirements
  • Registered with the Michigan Department of Transportation (MDOT).